Got Questions?
We've Got Answers.
Everything you need to know — straight to the point. Search, filter by topic, or browse all 18 below.
No trials — we focus on quality and stability. But you're fully protected by our 100% money-back guarantee. Cancel anytime, no questions asked.
Getting StartedYes. Full refund within 48 hours if you're not satisfied. Just contact us via live chat, WhatsApp, or email and we'll process it — no questions asked.
Billing & PlansInstantly. Right after payment, you'll receive your credentials and a full setup guide by email — usually within 30 seconds.
Getting StartedYes. Choose a plan with 1, 2, 3, 4, or 5 simultaneous connections — perfect for families or watching on multiple TVs at once.
DevicesPretty much all of them: Smart TVs (Samsung, LG, Sony), Android Box, Firestick, Apple TV, iPhone, iPad, MAG, STB, Windows, macOS, Enigma2, and more.
DevicesAfter payment you'll get a setup email with credentials and step-by-step guides for every device. Need help? Our support team will walk you through it in minutes.
Getting StartedUse the built-in search, category filters, or favorites list — most channels are found in under 15 seconds.
Content & ChannelsYes. Send us your username + the channels/countries you want removed via email or WhatsApp, and we'll customize your lineup within minutes.
Content & ChannelsNo — we never auto-charge you. We'll email you before expiry so you can renew on your own terms. You're always in control.
Billing & PlansWe accept all major credit/debit cards, PayPal, and crypto. Checkout is secure and instant.
Billing & PlansNo, a VPN is not required. Our service works directly without one — connect and stream.
TechnicalRecommended minimum bandwidth for smooth playback:
A stable wired connection or 5GHz Wi-Fi is strongly recommended.
Technical20,000+ live channels and 80,000+ movies/series on demand in Full HD & 4K — sports, news, kids, entertainment, international content, and more.
Content & ChannelsYes — Sky Sport, DAZN, BeIN, Canal+, BT Sport, ESPN, premium PPV events, Champions League, NFL, NBA, F1, UFC, and more.
Content & ChannelsUsually it's a network issue. Try these in order:
1. Restart your router
2. Switch to 5GHz Wi-Fi or Ethernet
3. Close background apps using bandwidth
Still buffering? Message us and we'll fix it for you.
TechnicalContact support immediately via live chat or WhatsApp — most issues are resolved within minutes.
Technical24/7 via live chat, WhatsApp (+44 7460 992976), and email (subscription@4ktvz.com).
TechnicalWe'll email you a renewal link before your plan expires. You can also message us directly anytime to renew.
Billing & PlansWe're online right now.
Skip the back-and-forth — our team replies in under 2 minutes on WhatsApp and Live Chat.